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LiveChat & Zendesk integration is official!

Enlightened support - LiveChat & Zendesk integration

Enlightened support – LiveChat & Zendesk integration Every time we fix our customer’s issues or add new feature to LiveChat, we are excited. We love the feeling when we make our customers happy. But now, when we’ve integrated our live chat software with Zendesk, we’ve got someone to learn from. Someone, who spreads love to… »

LiveChat for Mac – app icon

Icon of LiveChat for Mac

That’s how LiveChat icon will look on Mac. The app development is moving forward and if anything noteworthy will occur, you know where to look for the news LiveChat app icon among others on Mac OS X Czytaj calosc – zrodlo: LiveChat for Mac – app… »

Power of LiveChat customization

;)

Adding a chat solution is a trend that the most serious e-commerce websites started some time ago as they noticed how positively live chat affects their business. Giving visitors ability to instantly communicate with the website owner (or sales/support representative) was and still is an advantage over the phone or email. But let’s say you… »

LiveChat Shopify integration

LiveChat has been successfully integrated with a well-known Shopify.com – an e-commerce solution for maintaining your own online store. You can now easily install the LiveChat right on your store in few simple clicks. Just visit the Shopify App Store and install LiveChat for Shopify. You don’t need to own a LiveChat license already –… »

Chat invitation with an overlay

Chat invitation with an overlay

LiveChat has just been given another brilliant functionality. With few simple clicks you can now define where your chat invitation will appear on the website. Not only can you use one of the screen corners (e.g. top right corner with 100px offset from the border), but — and that’s the option we’re really proud of… »

LiveChat Days 2010

On ATVs, a few minutes before the trip

After 2008 and 2009 trips, we did it again this year. Another week of hard work has passed and we took off last Saturday morning to spend the weekend away from newsletters, billings, Control Panel development and new feature list. We went to the mountains, about 2hrs away, where first of the scheduled activities waited… »

Gadu-Gadu invests in LIVECHAT Software

Gadu-Gadu S.A., providing service to one of the biggest communities in the Internet, has bought 63% of shares in LIVECHAT Software, which is providing corporate instant messaging solutions. Thanks to that, Gadu-Gadu S.A. will be able to offer business instant messaging solutions based on Gadu-Gadu network infrastructure. LIVECHAT Software S.A. services will still be offered… »

LiveChat invitation position – feature in progress

Our customers often give us great ideas on how to make the software even more customizable. One of the features that will be soon available in LiveChat will be positioning the chat invitation. You will be able to choose where your Standard or Personal Invitation will appear. Consider positioning the LiveChat invitation in the way… »

Latest blog entries in your Control Panel

From today, latest entries from our blog will be  easily accessible in your Control Panel Dashboard. We have divided the entries into four categories, including latest features information, LiveChat market news, tutorials and some casual stuff from our company’s everyday work. We would love to keep in touch with you. LiveChat Blog can become a… »

Talk to me like shoppers do!

Remember the last time you walked into a store and there was no one to help you? What did you think of the store? My guess is, nothing positive. Most of the shop owners and managers nowadays are well aware of that fact. But can the same be said of e-commerce? Do the managers apply… »

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